1. ORDERING TERMS AND CONDITIONS
Payment for orders: All orders will be accepted together with payment made by valid credit/debit card online. Cheque and postal orders will be accepted when products are ordered by phone. In this case products will be delivered after the cheque has cleared. Cheques should be made payable to:

Discovery Travel Health Ltd
PO Box 437
Torquay
Devon
TQ1 9AN

PAYMENT ARE MADE IN POUNDS STERLING.
Value added tax (VAT) is included on all orders as shown on the price list placed within the E.U, unless a valid VAT exemption number is given when placing your order. All orders from outside the E.U (Including the Channel Islands) are exempt of VAT.

DELIVERY
All orders are despatched by mail and will be delivered within 3 days. There is a standard standard 2.00 delivery fee on each order, regardless of order size or value. If your order is not received within 3 days then please call the customer service no. and quote your order number;

Returns
• In the event of the purchaser not being entirely satisfied with their purchase, the following conditions apply:

• Firstly, telephone the Customer Service Team Member, tel: 08704 054 002 advising of the problem. A valid reason why the goods are to be returned must be made. When accepted, obtain a returns number, include this on all documents/packages.

• The letter/package is to be clearly addressed to 'Customer Service Department'. The returned goods must be received no later than 7 days from the date of delivery.

• We may charge the purchaser a re-stocking fee or recycling charge. This will be 15% of the invoice value.

• All items that the purchaser is returning are to be in their original packing, unopened and must be accompanied with a copy of the original invoice.

We will not accept goods:
• Which have been damaged because of improper handling or abuse, and/or

• Which have partly been opened, partly used or from which the seals or labels have been removed or tampered with.

These conditions do not affect your statutory rights.

Claims: Breakages and spoiled goods must be notified immediately. Non-arrival of goods must be notified within 5 working days of placing your order.

Limitation of Liability

Our liability to you for breaking any of these Terms and Conditions is limited to refunding any money you've already paid for items that you haven't received or that you've returned within the agreed time scales and in the required condition. We will not be liable for any other loss or damages, unless the loss or damages are caused by our negligence or our breach of these terms and conditions.

We do not accept liability for any errors and omissions and reserve the right to change information, prices, specifications and descriptions. We will endeavour to do our best to correct errors and omissions as soon as practicable after we become aware of them. We shall be under no obligation to dispatch an order for a product which has been advertised at an incorrect price but we shall give you the option to either cancel the order or confirm the order at the correct price.

Disclaimer

This information (and accompanying material) provided by Discovery Travel Health Limited is not intended to replace the attention or advice of a physician or other health care professional. Anyone wishing to embark on any dietary, drug, exercise or other lifestyle change intended to prevent or treat a specific disease or condition should first consult and seek clearance from a qualified health care professional. Discovery Travel Health Limited strongly asdvises that anyone who is currently taking medicinal products and or suffer from any form of medical disorder should consult their doctor prior to taking our products. Discovery Travel Health Limited strives to ensure that information on this site is as accurate as possible, but does not accept responsibility or liability for any inaccuracies.

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2. WEBSITE TERMS AND CONDITIONS

ACCEPTANCE OF TERMS

By accessing the content of www.discoverytravelhealth.com ("the Website") you agree to be bound by the terms and conditions set out herein and you accept our privacy policy available below. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.

You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.

You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

MODIFICATION

Discovery Travel Health Ltd reserve the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms
and Conditions of this agreement.

Discovery Travel Health Ltd has complete discretion to modify or remove any part of this site without warning or liability arising from such action.

LIMITATION OF LIABILITY

Discovery Travel Health Ltd will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.

Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as result of the negligence of Discovery Travel Network Ltd, its employees or agents.

COPYRIGHT

All intellectual property of Discovery Travel Health Ltd such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of Discovery Travel Network Ltd.

By using the Website you agree to respect the intellectual property rights of Discovery Travel Health Ltd and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.

DISCLAIMERS

The information is provided on the understanding that the website is not
engaged in rendering advice and should not be wholly relied upon when making any related decision.

The information contained with the Website is provided on an "as is" basis with
no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website.

We do not guarantee uninterrupted availability of the www.discoverytravelhealth.com Website and cannot provide any representation that using the Website will be error free.

THIRD PARTIES

The Website may contain hyperlinks to websites operated by other parties. We
do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.

SEVERANCE

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

GOVERNING LAW AND JURISDICTION

This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.

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3. PRIVACY AGREEMENT

WHO WE ARE

In this privacy policy references to “we”, “us” and “our” are to Discovery Travel Health Ltd. References to “our Website” or “the Website” are to www.torquay.com.

INFORMATION COLLECTED AND ITS USE

The information we collect via the Website may include.

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.

2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.

3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

5. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.

What we do with your information:

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);

2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

YOUR RIGHTS

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:

Privacy
Discovery Travel Health Ltd
PO Box 437
Torquay
Devon TQ1 9AN

OTHER WEBSITES

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.